Thielsch Engineering

Lead Residential Inspector

Job Locations US-MA-Hyannis
ID
2022-1855
Category
Technician
Position Type
Regular Full-Time

Responsibilities

RISE Engineering is seeking a Lead Residential Inspector to conduct in‐home quality assurance inspections of subcontracted work for customers of Mass Save Program. Position will supervise QA inspectors and be a technical and process resource to Inspectors. Inspectors visit residences at the start, during and/or upon completion of work, with follow‐up visits as needed to ensure customer satisfaction. This position will be located out of the Fall River and Yarmouth, MA area.

 

Responsibilities:

  • Supervise and monitor Inspectors production and quality
  • Work with RISE staff to create and implement process and technical improvements to improve productivity, quality and consistency of the inspection work delivered
  • Lead resource providing support for technical issues, building science, program standards for inspectors, office staff and field staff
  • Highly proficient in diagnostic tests and equipment (blower door and combustion safety tests, infrared scans) and train inspectors and field staff
  • Coordinate and deliver technical discussions at inspectors meetings and auditor/tech meetings
  • Compile best practice examples and lead technical discussions at contractor quarterly meetings
  • Shadow audits of HPC auditors
  • Participate in the onboarding meetings of new contractors
  • Train, direct and maintain good working relationships with contractor installation crews
  • Interact with homeowners effectively and diplomatically during site visits and when issues arise
  • Ability to work with customers and handle complex customer service concerns about work quality
  • Prepare inspection reports documenting findings, including digital photos of any problems/discrepancies, complete change order forms and contractor evaluation surveys
  • Maintain a high level of communication with the RISE office, homeowners, contractors, and building code officials in a clear, professional and timely manner
  • With company support, obtain and maintain BPI certifications

 

Qualifications

Minimum Qualifications:

  • At least five years of building construction/remodeling experience, including knowledge of carpentry, electrical or mechanical systems.
  • Experience interacting with customers and
  • Interpersonal skills, including the ability to tactfully avoid conflict and build mutual respect.
  • Excellent verbal and writing skills.
  • A commitment to and enthusiasm for energy efficiency.
  • Proficiency with Windows‐based computer applications, including Microsoft Word, Excel and Outlook.
  • A high school diploma or equivalent.
  • A valid driver’s license, clean driving record and the ability to travel daily to customers’ homes.
  • Physically able to fulfill job functions, including lifting up to 50 lbs., carrying and climbing step ladders, entering attics, basements and crawlspaces, and using small tools and installation equipment.
  • Able to pass criminal background and drug screening tests.

 

Preferred Qualifications:

  • Experience installing insulation and air
  • Building construction/remodeling supervisory experience.
  • BPI Envelope Professional certification.

Compensation & Benefits

  • Aggressive salary 
  • Personal car mileage reimbursement   
  • Paid vacation, holidays, personal and sick time
  • Employer-matching 401(k) retirement plan.  
  • Employer-paid Employee Stock Ownership Program (ESOP).  
  • Health care benefits through United HealthCare, Delta Dental and Vision Service Plan.  
  • Employer-paid life and AD&D insurance; access to short and long-term disability insurance.  
  • Tuition reimbursement.  

Overview

Who We Are

The RISE Group is an employee-owned, professional engineering firm that provides a complete range of consulting, design, and energy services to customers throughout the United States and internationally. Our multi-disciplined engineering and technical staff specialize in failure analysis, engineering design, process optimization, and condition assessment.  Our work demonstrates how creative collaboration can produce outstanding results for our clients and our communities.

 

Our Culture

 

At RISE, our customers come from all walks of life -- and so do our employees!  We hire amazing people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We can confidently state that we are successful as a direct result of our diversity.

From day one and throughout your career with us, you’ll find a workplace culture with expansive personal & professional development opportunities, cutting edge technology, a place where relationships are valued, and work/life balance is always a priority.

 

We are committed to diversity, equity, and inclusion (DEI) within our workplace and in our communities. It is our policy to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

 

The RISE Group is an employee-owned company and an equal opportunity/affirmative action employer. We welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, veteran status, disability, or any other classification protected by law.

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